Rosa Mystica Support

Find answers to common questions or contact us for help with your account and the mobile app.

Common questions

I forgot my password

On the sign-in screen, choose Forgot password and enter your account email. Open only the newest reset email on the same iPhone where Rosa Mystica is installed, then return to the app to choose a new password.

My confirmation email did not arrive

Check your spam or junk folder and confirm that your email address was entered correctly. Wait at least one minute before requesting another email, and use only the newest confirmation link.

A link does not open the app

Make sure the latest TestFlight or App Store version of Rosa Mystica is installed. Close the browser, reopen the newest email, and tap the confirmation or password-reset link again.

I am not receiving notifications

Open your Rosa Mystica profile and confirm Notifications is enabled. Then open iPhone Settings, choose Notifications, select Rosa Mystica, and allow notifications.

I need help with a gathering

Contact your group coordinator for host assignments, gathering details, schedule changes, guest limits, or access to a private group.

I want to delete my account

Open Profile in the app, scroll to Delete account, and follow both confirmation prompts. This permanently removes your profile and the content associated with your account.